Tech & Communication Administrator
About Rachel & MindStrong Fitness
As a former teacher, Rachel founded MindStrong Fitness to cut through the BS and teach TRUTH in an overwhelming industry.
Through nutrition, workouts, and mindset training, we teach women to take complete control of their health, once and for all, and never diet again.
Role Description
MindStrong Fitness is looking for a dedicated, action-taking, detail-oriented, tech-savvy administrator to join the team. This is a part time position with tremendous room for growth.
Responsibilities
Administrative & Client Concierge
- Customer Service (failed payments, inquiries, questions, access to programs, etc.)
- Manage failed payments
- Organize client information
- Client onboarding/offboarding
Social Media
- Facebook Group Management (adding new members, welcoming members, scheduling posts, etc.)
- Upload call replays
Email Marketing Support
- Draft, schedule, and send emails
Tech Support
- Daily email correspondence with clients
- First contact for inquiries
Tech Stack
- Kajabi
- Stripe
- Zoom
- Gmail/Gcal
- Google Suite
- Google Drive
Requirements
- The role is a part-time position. 15-20 hours per week to start.
- Must be a US Citizen to accompany working hours
- Must be available to work between the hours of 9am - 5pm EST Monday - Friday
- Weekend and evening availability might be required for special events and launches
- Be familiar with the entirety of the tech stack, especially Kajabi and Facebook
This could be you if…
- You are a strong online communicator
- You are detail oriented
- You love all things administration and tech
- You can efficiently and effectively problem solve
- You are looking for a job you can commit to and grow with - you’re interested in a long-term employee/employer partnership
- You work well with and abide to deadlines
- You have exceptional customer service and client communication skills
- You take initiative and are efficient in handling tasks
- You love autonomy in your work and know how to figure things out on your own before needing to ask for support
- You are on time
- You love people
- You do well with tech
- You are a generally positive person who lives with gratitude
*Pay is commensurate with experience
If this sounds like you, please apply HERE.
